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Roulette-focused => General Discussion => Topic started by: Normy2000 on May 15, 06:05 PM 2013

Title: Wow, 100E to report a bug on new Dublinbet software!
Post by: Normy2000 on May 15, 06:05 PM 2013
 
Wow, i reported a small bug on new Dublinbet software.

The problem was i could not login in English. Any other language were ok.

I know it is not very important for most of us, as a roulette is a roulette,
but  i realy need to login in English as 95% of the bots i build are in English...

So it took a few emails (5 or 6) to solve the problem, 
and they deposit 100E in my account for my patience to solve the problem, that's is cool, no!

Here is the last email:
=========================================================================

Hi Helen,   In fact, the problem is solved, i can play in English now, many thanks. Also, a big thanks for the 100E Bonus, very appreciate.   Best regards, Normand  ----- Original Message -----  From: Dublinbet Support (support@dublinbet.com)  To: normandcoulombe@cgocable.ca  Sent: Wednesday, May 15, 2013 12:36 PM Subject: [DB #ZOW-907-18037]: language
Hello Normand,

We do apologise for the delay.

The problem should be fixed now. Start the games from the website and you should be in the English language.

In recognition of your patience and continued support, a â,¬100 bonus has been added to your account.

Thank you for playing with dublinbet.com and Good Luck!

Kind regards,

Helen





dublinbet Customer Service[/color]
(link:://edgecastcdn.net/000420/resources/fitzwilliam/mail/images/head_logo.gif)
support@dublinbet.com
[/font]
 
Title: Re: Wow, 100E to report a bug on new Dublinbet software!
Post by: iggiv on May 15, 07:05 PM 2013
no wager bonus, Norm? ask them. u don't need another wager requirement bonus
Title: Re: Wow, 100E to report a bug on new Dublinbet software!
Post by: Obi Wan on May 15, 08:00 PM 2013
Congrats but there has to be a wager on that free money or i would be quite shocked  :xd:
Title: Re: Wow, 100E to report a bug on new Dublinbet software!
Post by: Chrisbis on May 15, 09:12 PM 2013
Nice Swan Mormy!  :thumbsup:
Title: Re: Wow, 100E to report a bug on new Dublinbet software!
Post by: Normy2000 on May 16, 08:18 AM 2013
Quote from: Obi Wan on May 15, 08:00 PM 2013
Congrats but there has to be a wager on that free money or i would be quite shocked  :xd:

Just asked them, waiting for awnser... i'll let you know.
Title: Re: Wow, 100E to report a bug on new Dublinbet software!
Post by: Normy2000 on May 16, 10:45 AM 2013
Here is their awnser...  ^-^

-----------------------------------------------------------------------------

Hi Normand,

The credit to your account was a Gratis Payment, without any wagering requirement.

Thank you again for your patience, and assisting us in correcting this issue.

best regards,
--geoff





dublinbet Customer Service
(link:://edgecastcdn.net/000420/resources/fitzwilliam/mail/images/head_logo.gif)
support@dublinbet.com
Title: Re: Wow, 100E to report a bug on new Dublinbet software!
Post by: weddings on May 16, 10:56 AM 2013
thats nice of them.
Title: Re: Wow, 100E to report a bug on new Dublinbet software!
Post by: soggett on May 16, 11:45 AM 2013
very nice Normy  :thumbsup:
Title: Re: Wow, 100E to report a bug on new Dublinbet software!
Post by: iggiv on May 16, 07:32 PM 2013
bravo, Norm!  :thumbsup:
Title: Re: Wow, 100E to report a bug on new Dublinbet software!
Post by: Obi Wan on May 16, 09:26 PM 2013
Haha nice one :) I am quite surprised!
Title: Re: Wow, 100E to report a bug on new Dublinbet software!
Post by: VLS on May 16, 10:46 PM 2013
Dublinbet is classy  8)
Title: Re: Wow, 100E to report a bug on new Dublinbet software!
Post by: Chrisbis on May 17, 06:44 AM 2013
Ur bonus payment makes for very pleasant reading Norm.
Bravo indeed.
Title: Re: Wow, 100E to report a bug on new Dublinbet software!
Post by: Normy2000 on May 17, 07:13 AM 2013
Tks guys, i admit it was very nice from them.  8)
Title: Re: Wow, 100E to report a bug on new Dublinbet software!
Post by: Ralph on May 17, 07:25 AM 2013
If Bv had the same we never need to deposit!!! ;D