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Smartlive Casino

Started by Robeenhuut, Mar 14, 10:01 PM 2012

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Robeenhuut

Hello

I want to warn you about  Smartlive live auto roulette.  For 2 days in a row i have had problems.
My winning bets were not credited and live chat operators were so incompetent or played silly.
Yesterday i spent 2 hours on live chat and even though i had proof in my betting history they refused
to refund me.  After i started betting again my bet was rejected and was not credited back.
The issue was sent to technical department.
Be careful when you bet there.  I had issues 3 times in 2 days. Its live low limit auto roulette.

Regards
Matt

Normy2000

Never had problems there...as far as i am concern!  :ooh:
Mat be a bad connection?

Cheers, nOrMy20o0
nOrMy2o0o  ‹(•¿•)›
"Learn from yesterday, live for today, hope for tomorrow. The important thing is not to stop questioning."  Albert Einstein

Robeenhuut

Quote from: Normy2000 on Mar 14, 11:08 PM 2012
Never had problems there...as far as i am concern!  :ooh:
Mat be a bad connection?

Cheers, nOrMy20o0

3 problems in 2 days. No winning bets credited - that's not a connection problem. Bets rejected and not credited back. They can reject your bets but money does not go back into your account.
It happened on low limit auto roulette black. When i contacted support they acted as everything was ok , i had to get supervisor and he admitted that i was right but refused to refund my money.Its now in technical department. After i started betting again my 3 bets were rejected but money was taken. I have a proof in my betting history just before my eyes. I like slingshot machines, i played before at PP but they were too fast for my betting strategies.

Regards
Matt

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