Betvoyager deposits and Moneybookers

jarabo002 · Apr 09, 12:48 PM 2013

Hi to everybody!

Today with a big surprise when I try to make a deposit by Moneybookers in Betvoyager, this message apperars:

"Unfortunately your payment cannot be processed because Skrill does not support this transaction."

Its the first problem of this tipe that i have in BV. Its something similar happens to you?

Thanks!

Ralph · Apr 09, 03:39 PM 2013

Quote from: jarabo002 on Apr 09, 12:48 PM 2013
Hi to everybody!

Today with a big surprise when I try to make a deposit by Moneybookers in Betvoyager, this message apperars:

"Unfortunately your payment cannot be processed because Skrill does not support this transaction."

Its the first problem of this tipe that i have in BV. Its something similar happens to you?

Thanks!

It will work later, Betvoyager seems to have had system problems all the day.
It have been such a problem before, just a while.

jarabo002 · Apr 09, 03:52 PM 2013

Ah, OK.

Thank you again Ralph!

jarabo002 · Apr 10, 06:35 AM 2013

Still have not solved my problem.

jarabo002 · Apr 11, 06:39 AM 2013

Questions and answers from me with Betvoyager and Skrill (Moneybookers):

Me:
----------------------------------------------------------------------------------------------------------------------------------------------------------------
Date: 09.04.2013 16:23:11 Project: BetCruise To: Support Subject: Deposit problem Hi

when I try to make a deposit by moneybookers, this message apperars:

"Unfortunately your payment cannot be processed because Skrill does not support this transaction."

Is there any problem? My account is ....... My moneybookers id is ..........mail.com.

Thanks!
----------------------------------------------------------------------------------------------------------------------------------------------------------------

Betvoyager:
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Date: 10.04.2013 10:46:03 Project: BetCruise From: Support Subject: RE: Deposit problem Dear .........,

We have checked our deposit system and it is operating fine. We ask that you please check with the support team at Skrill as you may have exceeded a limit or rule on their side of the transaction process.

Regards,
The BetCruise Support Team
----------------------------------------------------------------------------------------------------------------------------------------------------------------

Me:
----------------------------------------------------------------------------------------------------------------------------------------------------------------
Date: 10.04.2013 11:18:42 Project: BetCruise To: Support Subject: RE: RE: Deposit problem Hi

I have revised my Skrill account and i have not exceeded any limit or rule in the transactions. This page appears in Betvoyager before I introduce my Skrill account so it can't be a problem from Skrill.

Regards
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Betvoyager:
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Date: 10.04.2013 14:51:34 Project: BetCruise From: Finance Department Subject: RE: Deposit problem Dear .............,

We recommend you to fill out all the necessary fields on the page and then send your request.
If the problem persists, feel free to contact the Skrill support.

From our side, everything is working normal.
We do not have any other complaint about this issue.

Regards,
The BetCruise Finance Dept.
----------------------------------------------------------------------------------------------------------------------------------------------------------------

Answer from Skrill support (translated from spanish):
----------------------------------------------------------------------------------------------------------------------------------------------------------------
Dear Mr. ..................,

Thank you for contacting us.

We asked him to apologize for the discomfort and inconvenience, but we have to inform you that it is the case of constraints of a specific gambling pages are restricted to our users in Spain. For more information on whether you can make your desired payment you can contact them directly with the customer service of the specific betting websites.

We were in readiness for any queries.

Sincerely,
Silvia
Skrill team
----------------------------------------------------------------------------------------------------------------------------------------------------------------

so...f*** me!!!!
(In spanish: "a joderse y a aguantarse")

Ralph · Apr 11, 10:14 AM 2013

Quote from: jarabo002 on Apr 11, 06:39 AM 2013
Questions and answers from me with Betvoyager and Skrill (Moneybookers):

Me:
----------------------------------------------------------------------------------------------------------------------------------------------------------------
Date: 09.04.2013 16:23:11 Project: BetCruise To: Support Subject: Deposit problem Hi

when I try to make a deposit by moneybookers, this message apperars:

"Unfortunately your payment cannot be processed because Skrill does not support this transaction."

Is there any problem? My account is ....... My moneybookers id is ..........mail.com.

Thanks!
----------------------------------------------------------------------------------------------------------------------------------------------------------------

Betvoyager:
----------------------------------------------------------------------------------------------------------------------------------------------------------------
Date: 10.04.2013 10:46:03 Project: BetCruise From: Support Subject: RE: Deposit problem Dear .........,

We have checked our deposit system and it is operating fine. We ask that you please check with the support team at Skrill as you may have exceeded a limit or rule on their side of the transaction process.

Regards,
The BetCruise Support Team
----------------------------------------------------------------------------------------------------------------------------------------------------------------

Me:
----------------------------------------------------------------------------------------------------------------------------------------------------------------
Date: 10.04.2013 11:18:42 Project: BetCruise To: Support Subject: RE: RE: Deposit problem Hi

I have revised my Skrill account and i have not exceeded any limit or rule in the transactions. This page appears in Betvoyager before I introduce my Skrill account so it can't be a problem from Skrill.

Regards
----------------------------------------------------------------------------------------------------------------------------------------------------------------

Betvoyager:
----------------------------------------------------------------------------------------------------------------------------------------------------------------
Date: 10.04.2013 14:51:34 Project: BetCruise From: Finance Department Subject: RE: Deposit problem Dear .............,

We recommend you to fill out all the necessary fields on the page and then send your request.
If the problem persists, feel free to contact the Skrill support.

From our side, everything is working normal.
We do not have any other complaint about this issue.

Regards,
The BetCruise Finance Dept.
----------------------------------------------------------------------------------------------------------------------------------------------------------------

Answer from Skrill support (translated from spanish):
----------------------------------------------------------------------------------------------------------------------------------------------------------------
Dear Mr. ..................,

Thank you for contacting us.

We asked him to apologize for the discomfort and inconvenience, but we have to inform you that it is the case of constraints of a specific gambling pages are restricted to our users in Spain. For more information on whether you can make your desired payment you can contact them directly with the customer service of the specific betting websites.

We were in readiness for any queries.

Sincerely,
Silvia
Skrill team
----------------------------------------------------------------------------------------------------------------------------------------------------------------

so...f*** me!!!!
(In spanish: "a joderse y a aguantarse")

You can get the program "Kick my ass" from which you can use most countries from there your play comes from.
Some members her use it.

weddings · Apr 11, 10:22 AM 2013

So skrill dont allow spain users in bv? Only bv or whole gaming industry?

jarabo002 · Apr 11, 12:59 PM 2013

Last answer from Bervoyager after i have been explained them this issue:
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Date: 11.04.2013 12:30:20 Project: BetVoyager From: Finance Department Subject: RE: RE: RE: Deposit problem Dear .......,

We are currently experiencing technical issues with Skrill transfers from our clients in Spain and are unsure how long it will take to clear up. While we deal with this situation, we recommend using one of our other transfer options. Here is a list of options: link:://:.betcruise.com/en/paymethods/

If you usually deposit by credit or debit card, you may charge from the card to a Neteller account and then use Neteller to transfer to our portal.

We appreciate your patience and understanding.
-----------------------------------------------------------------------------------------------------------------------------------------------------------------

$:-\$

ausguy · Apr 11, 04:07 PM 2013

I recently had a similar situation, kind of, with Smart Live Casino UK, I'm in Australia. For some time I'd been playing on SL using my Visa debit card, had some good wins & transferrred back to my account & all was sweet. So because I hadn't used my Skrill/Moneybookers A/C for ages I cancelled it.

The same day I logged in to SL & processed a Visa transfer but the deposit failed. I made an email enquiry to Smart Live and was advised that there were Technical issues with Visa to Australia. I contacted Visa via my bank & they advised me to contact Smart Live. MUMMA MIA.

Back to Smart Live & they then advised me to use Skrill, Neteller or some other listed provider on their deposit page.

All too hard so played on Party Casino. My Visa deposit was fast & simple.

I think the technical issue boils down to money/commissions/ % fees ? What else could it be ? Screw the customer she/he are only the suckers that provide the money. All I get from SL are email promos for rip off slot tournaments, which I delete. Little do they realise that having deleted the VISA option they must be missing out on large amounts of money ? Spin & BS is the name of customer service game, many of us are smarter than they think.

Fortunately for us there are plenty of other options thanks to internet.

Ralph · Apr 11, 04:44 PM 2013

Skrill has worked very good for me, very fast deposit and withdrawn. I used Neteller before, but they kept my money for three years and I had a lot of problem to get it . After the three years the Euro was down by 30% to my currency. I lost some money using them and had to hire legal advice.
They are at Isle of Man and then the Eu consumer protection is not valid, as it is by Skrill, which is UK-based.

Neteller did all they could to delay may payment. At Skrill it has at most taken three days to see the money at my bankaccount and I can deposit from my bank instantly.

starkygold · Apr 22, 11:57 AM 2013

Ralph,
About BV.
How long does it takes to receive money to moneybookers?

What about disconnections?

Thanks

Ralph · Apr 22, 12:24 PM 2013

Quote from: starkygold on Apr 22, 11:57 AM 2013
Ralph,
About BV.
How long does it takes to receive money to moneybookers?

What about disconnections?

Thanks

Depends of the amount. less tan 5000 2 days to my bank account. More than 10000 you have to file papers(not every time)
If you let your bank scan your document, they have a digital mark, which gives prooof for it is not false document) and you can send your document on line. They can make problem, as they by law must check for money laundering.

NEVER USE NETELLER what ever I sent as document they did not pay, until after three years. and legal actions.
They were suspected for being used for laundering, and know it, that's make them overdue all.

Legal action cost, and the Euro went down 30% during that time.

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Betvoyager deposits and Moneybookers